Did you hand in your humanity this morning?
I was all set for the big client showdown. Over-service reports, paper trails and budget updates. Ready to hold up my hands to the things we had done wrong butRead More →
Don’t tell me to cheer up
We don’t like to be told to cheer up. If there’s a grimace on our face, it’s usually for a good reason. But are you expected to be cheerful atRead More →
Why feelings matter to your stakeholders
The dictionary definition of a stakeholder is ‘a person with an interest or concern in something, especially a business.’ In business, stakeholders is used as a catch-all phrase to meanRead More →
How to cope with information overload
Information age, Digital age, call it what you want – we have more information at our disposal than ever before. And it’s overwhelming. We’re bombarded by 3,500 advertising messages aRead More →
Five steps to authentic communication
The rise and rise of the maverick, “anti-establishment” public figure shows just how hungry we are for people who appear to be authentic. They’re not the well-rehearsed, factory-produced corporates thatRead More →
Why you should connect with your self-talk this week
It’s a new working week but you might already be tired of the overly familiar thought patterns that are playing in your head. Your boss favours your colleague; your partnerRead More →
My-Fi: the six strands of personal communication
What comes to mind if I ask you the simple question, ‘can you get a connection?’ Perhaps what comes to mind is an image of the frantic raiding of insideRead More →
How to ask yourself the right question
We all know the power of the right question. Questions help us change our perspective, think anew or challenge our assumptions. Asking the right question can change the way aRead More →
What my dog teaches me about living in the present
Like everyone else, my mind works overtime. A constant stream of thoughts that fizz and bounce until they’re resolved, parked or batted around for the whole day. It’s the natureRead More →
5 ways to deal with uncertainty
Uncertainty can be a deeply paralysing feeling. “In Limbo” – literally, “the edge of Hell” if you are religiously minded – is a place to avoid as much as possible.Read More →